Computers Not Reporting To WSUS

I had an issue where I had several computer that were downloading and updating from the WSUS server, but they were not reporting.  I could see the in WSUS the computers checking in, but the last report date was not changing.  To resolve the issue I performed the following steps on the PC

  1.  Open a command prompt as administrator.
  2. net stop wuauserv
  3. Open regedit as administrator
  4. Delete the following keys
    1. HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate \SusClientId
    2. HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate \SusClientIdValidation
  5. Back in the command prompt – netstart wuauserv
  6. wuauclt /resetauthorization /detectnow
  7. Go into update settings and check for updates
  8. Back in the command prompt – wuauclt /reportnow (This step is not necessary, but it should force the PC to report now instead of waiting 20 minutes)

After performing the above steps I check WSUS to make sure the PC is reporting.